Returns & Exchanges
Changing or Canceling an Order ❌
We process orders quickly—often within hours of being placed! Because of this, we’re unable to make changes or cancel orders once they’ve been submitted. Please double-check all items, sizes, and shipping details before completing checkout.
How to Start a Return 📦
To begin a return:
- Log into your Minikin Mischief customer account.
- Find the order with the item(s) you’d like to return.
- Click the “Request Return” button and follow the prompts.
- Once approved, you’ll receive return instructions and a prepaid label (if applicable).
All returns must be authorized before shipping your item(s) back.
Return Conditions ✅
To qualify for return, items must meet the following conditions:
- Unworn, unwashed, and free of stains, odors, or damage
- Original tags must be attached (if applicable)
- Returned in the original packaging within the return window
Approved returns are processed as store credit via digital gift card sent to your order email.
Shipping & Fees 🚚
A $6.95 return processing fee will be deducted from your store credit. Original shipping costs are non-refundable. In most cases, customers are responsible for return shipping unless the item was defective or incorrect.
Items Not Eligible for Return 🚫
The following items are final sale and cannot be returned or exchanged:
- Jewelry or hair accessories
- Swimwear or undergarments
- Final Sale items or discounted styles ending in .99
- Graphic tees, sweatshirts, or made-to-order items
- Costumes, tutus, or holiday-themed apparel after the holiday
- Clearance items or purchases under $10
- Returns not postmarked within the allowed return window
If an ineligible item is returned, it will not be refunded or sent back to you.
Return Window 🕒
We accept returns within the following timeframes:
- Clothing & Accessories: Within 14 days of delivery
- Seasonal or sale items: Within 7 days of delivery
Defective or Incorrect Items 🧵
If your order arrives damaged or incorrect, please email us within 5 days of delivery at help@minikinmischief.com. Include your order number, a short description, and clear photos of the item. We’ll work quickly to make it right.
Damage from washing, improper care, or sizing issues does not qualify as defective.
Exchanges 🔁
Because of limited inventory and high demand, we don’t offer direct exchanges at this time. If you’d like a different size or color:
- Submit a return for the unwanted item
- Place a new order for the item you’d like
Lost, Refused, or Undeliverable Packages 📭
Orders marked “Delivered” by USPS or UPS are considered delivered. We’re not responsible for lost or stolen packages once delivery is confirmed. If a package is refused or undeliverable, additional shipping fees may apply.
For delivery issues, please contact your carrier:
- 📬 USPS: 1-800-275-8777
- 📦 UPS: 1-800-742-5877
💡 Tip: Add Route Package Protection at checkout for peace of mind with lost or damaged packages.
Wrong Address Disclaimer 🚫
Please ensure your shipping address is correct at checkout. If your order is returned due to an incorrect address, re-shipping fees will apply. Address changes aren’t guaranteed once the order is submitted, but if you contact us quickly at help@minikinmischief.com, we’ll do our best to assist before it ships.
Need Help? 💬
We’re here to help! If you have any questions about returns, exchanges, or orders, reach out anytime:
💬 Or use our Live Chat feature during business hours for quick support.
A Note from Minikin Mischief 🌸
We’re a small business that truly values every order and customer. Our return policy helps us keep prices fair and quality high while ensuring every piece brings a little joy to your day. Thank you for supporting handmade, thoughtfully curated styles!