Returns & Exchange

Changing or Canceling an Order

We process orders quickly—often within hours of being placed! Because of this, we’re unable to make changes or cancel orders once they’ve been submitted. Please double-check all items, sizes, and shipping details before completing checkout.

How to Start a Return

To begin a return:

  • Log into your Minikin Mischief customer account.
  • Find the order with the item(s) you’d like to return.
  • Click the “Request Return” button and follow the prompts.
  • Once approved, you’ll receive return instructions and a prepaid label (if applicable).

All returns must be authorized before shipping your item(s) back.

Return Conditions

To qualify for return, items must meet the following condition:

  • Unworn, unwashed, and free of stains, odors, or damage
  • Original tags must be attached (if applicable)
  • Returned in the original packaging within the return window (30 days)

Returns requested after the return window are subject to Minikin Mischief approval and will only be eligible for store credit, if accepted. 

Shipping & Fees

A $6.95 return processing fee will be deducted from your store credit. Original shipping costs are non-refundable. In most cases, customers are responsible for return shipping unless the item was defective or incorrect.

Items Not Eligible for Return

The following items are final sale and cannot be returned or exchanged:

  • Swimwear or undergarments
  • Final Sale items or discounted styles
  • Holiday-themed apparel after the holiday
  • Clearance items or purchases under $10
  • Returns not postmarked within the allowed return window

If an ineligible item is returned, it will not be refunded or sent back to you.

Return Window

We accept returns within the following timeframes:

  • Clothing & Accessories: Within 30 days of delivery

Defective or Incorrect Items

If your order arrives damaged or incorrect, please email us within 5 days of delivery at help@minikinmischief.com. Include your order number, a short description, and clear photos of the item. We will work quickly to make it right.

Damage from washing, improper care, or sizing issues does not qualify as defective.

Exchanges

Because of limited inventory and high demand, we don’t offer direct exchanges at this time. If you’d like a different size or color:

  • Submit a return for the unwanted item
  • Place a new order for the item you’d like

Lost, Refused, or Undeliverable Packages

Orders marked “Delivered” by USPS or UPS are considered delivered. We are not responsible for lost or stolen packages once delivery is confirmed. If a package is refused or undeliverable, additional shipping fees may apply.

For delivery issues, please contact your carrier:

  • 📬 USPS: 1-800-275-8777
  • 📦 UPS: 1-800-742-5877

Tip: Add  Shipping Protection at checkout to protect your purchase. 

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. If your order is returned due to an incorrect address, re-shipping fees will apply. Address changes aren’t guaranteed once the order is submitted, but if you contact us quickly at help@minikinmischief.com, we will do our best to assist before it ships.

Need Help?

We are here to help! If you have any questions about returns, exchanges, or orders, reach out anytime: help@minikinmischief.com

A Note from Minikin Mischief

We are a small business that truly values every order and customer. Our return policy helps us keep prices fair and quality high while ensuring every piece brings a little joy to your day. Thank you for supporting our small shop!